After Sales Service
(1) Online registration:
Fill in your product problem and personal information, the system will generate a service case for you.
(2) Sending products:
The courier company collects the products according to your appointment time and mails them to the Marvoto Service Center.
(3) Marvoto Service Center processing:
Receiving, testing, quoting, Marvoto will start repair after you accept the quotation and pay the fee.
(4) Processing completed and sent back:
After the repair is completed, the company will send back the repaired or replaced products back to your hands.
* According to the test results, if it is a non-human performance failure during the warranty period, it will be repaired or replaced for free according to the situation.
(5) Maintenance time:
For Hong Kong area, maintenance service effectiveness is 10 working days;
For Macao area, maintenance service effectiveness is 14 working days;